FAQ’S

Jour work (also know as ‘hand drawn thread work’) is a form of hand embroidery. It involves removing threads from the fabric and then grouping the remaining threads together into different formations to create patterns. Designs range from quite simple to more elaborate where other stitches and techniques are combined to create intricate patterns. Traditionally this technique is done in white.

Shadow stitch is a simple form of hand embroidery. The embroiderer combines small stitches that cross over and under on the back of the fabric to give a slightly raised effect to the embroidery design.

CARING FOR YOUR BED LINEN

All our bed linen and accessories are carefully and lovingly hand embroidered or hand quilted. We hope when you receive your products you will appreciate the care and attention that has gone into these hand crafted pieces. Every piece is individual and a small work of art and so some slight variations may occur. We hope you will see this as part of the charm of the product and love them as much as we do.

In order for you to look after your bed linen and accessories as carefully as possible we would like to suggest the following tips

Ensure you follow the care instructions on the label inside the products:

• Use a colour safe detergent for coloured embroidery
• Do not leave the bed linen in the washing machine once the cycle is finished
• Do not over spin
• Do not tumble dry
• Hang the bed linen carefully when drying
• To protect coloured embroidery from fading, avoid strong sunlight
• Do not iron until completely dry, ironing while still damp can cause the embroidery to fade
• Iron around the embroidery not directly on it
• Fold and store your bed linen flat
• Use starch to protect the fabric and give a crisp finish
• Store in a fabric bag or an airing cupboard
• Keep dark coloured fabrics away from light coloured fabrics when damp.

We recommend Dry cleaning our 100% silk and silk mix products in order to maintain the best look of these items.

Our silk eye mask can be gently hand washed with colour safe deteregent.

CARING FOR YOUR TABLE LINEN

All our table linen is carefully and lovingly hand embroidered or hand quilted. We hope when you receive your products you will appreciate the care and attention that has gone into these hand crafted pieces. Every piece is individual and a small work of art and so some slight variations may occur. We hope you will see this as part of the charm of the product and love them as much as we do.

• Ensure you follow the care instructions on the label on the products
• Do not leave the table linen in the washing machine once the cycle is finished
• Do not over spin
• Do not tumble dry
• Hang the table linen carefully when drying
• Use starch to protect the fabric and give a crisp finish

We recommend a gentle wash for our silk/viscose ivory napkins and runners. In order for these products to maintain their beautiful quality please treat them with care.

CARING FOR YOUR CERAMICS

Due to the hand crafted nature of our ceramics colours and glazes may vary from item to item. We hope when you receive your products you will appreciate the care and attention that has gone into these hand crafted pieces. Every piece is individual so some slight variations may occur. We hope you will see this as part of the charm of the product and love them as much as we do.

Except for our teapots, our products are dishwasher safe.

We recommend that our large crackle glaze bowls are washed by hand however due to their size.

CARING FOR YOUR BASKETWARE

As with all our products, our basketware is hand crafted. We hope when you receive your products you will appreciate the care and attention that has gone into these hand crafted pieces. Every piece is individual so some slight variations may occur. We hope you will see this as part of the charm of the product and love them as much as we do.

We recommend when lifting and carrying your baskets with heavy items in them, that you carry them from the bottom rather than the handles.