DELIVERY INFORMATION

Providing the item you order is in stock, all orders are usually dispatched within 48 hours to arrive with UK customers for the delivery times mentioned below.

For all orders placed online or by phone, we will advise you by e-mail when your goods are dispatched. The e-mail will contain a tracking consignment number enabling you to track and trace your goods. We would appreciate it if you are available to receive your goods on the date specified in the e-mail. However, if you are unavailable, our courier company will first attempt delivery again on the same day. If you are still unavailable to receive your goods, they will leave a card to notify you of the attempted delivery. They will hold your goods at their depot for 3 days so you are able to collect your parcel from them. If you do not collect your goods within the 3 days, the parcel will be returned to us. We will contact you to arrange another delivery.
NB: We will have to charge you for the 2nd delivery again.

As we are a company that cares about the environment, we would love to think that all our goods can be delivered first time to save on carbon emissions. Please try your best to be available to receive your goods, either by being at home, or if it is convenient, providing your work address for delivery.

Our carriers will require a signature before leaving the goods because we prefer to know your goods have arrived safely with you.

UK Delivery

UK Standard Delivery (Mainland Only)
£3.95
Delivery between 9am-7pm Monday to Friday (Subject to any delays with the courier)
7 working days
Dispatched with Royal Mail or DPD.

UK Next Day delivery (Mainland Only)
£8.95
Delivery between 9am-7pm Monday to Friday (Subject to any delays with the courier)
Orders placed Monday to Thursday by 2pm only.
Dispatched with Royal Mail or DPD.

UK Saturday Delivery (Mainland Only)
£30
Delivery placed before 2pm on Friday only.
Dispatched with DPD
May incur further charges dependant on size and weight of order.

UK Standard Delivery (Channel Islands, Highlands and Islands, Northern Ireland)
£12
Delivery between 9am-7pm Monday to Friday (Subject to any delays with the courier)
2-5 working days
Dispatched with DPD.
May incur further charges dependant on size and weight of order.

EU European Delivery

Please note that International Deliveries may incur further charges based on final weight and size of packed orders. You will be contacted by us before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed and packed. We will do everything we can to avoid further charges.

Standard Delivery
£20
Delivery between 9am-7pm Monday to Friday (Subject to any delays with the courier)
7 working days 
Dispatched with DPD or UPS
May incur further charges dependant on size and weight of order.

Non-EU European Delivery

Please note that International Deliveries may incur further charges based on final weight and size of packed orders. You will be contacted by us before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed and packed. We will do everything we can to avoid further charges.

You may also be charged Customs and Duty depending on the country you reside in. The courier will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer.

Standard Delivery
£30
Delivery between 9am-7pm Monday to Friday (Subject to any delays with the courier)
7 working days 
Dispatched with DPD or UPS
May incur further charges dependant on size and weight of order.

USA, Canada, Australia, New Zealand & Rest of The World

Please note that International Deliveries may incur further charges based on final weight and size of packed orders. You will be contacted by us before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed and packed. We will do everything we can to avoid further charges.

You may also be charged Customs and Duty depending on the country you reside in. The courier will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer.

Standard Delivery
£50
Delivery between 9am-7pm Monday to Friday (Subject to any delays with the courier)
7 working days 
Dispatched with DPD or UPS
May incur further charges dependant on size and weight

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